LFK Jewels | Lori Frantz-Koenig
www.LoriFrantz-Koenig.com

FAQ

Do you have a retail store?

At this time we do not have a retail store though you can find our collections carried in upscale stores throughout the country. Contact us and we will be happy to help find a retail store nearest you.

Where is your jewelry made?

All of our designs and collections are made in the USA by skilled Artisans having been trained in the style and techniques that Lori uses. Each piece is meticulously handcrafted.

I have a piece of your jewelry that I bought elsewhere and needs a repair, where can I send it?

Contact us and we will be happy to repair any piece of our jewelry regardless of where it was purchased.

What is your return policy?

We want you to love your jewelry from the moment you take it out of the box and for years to come. If for any reason you are not happy, well…we make it easy to return. Contact us and we will send you a return shipping label Free of charge. We want shopping with us online to be a fun and positive experience. Stress free returns are one part of our excellent customer service.

I have a wedding coming up and would love for you to design something for myself and or Bridal Party is that service available?

Absolutely! Lori is known for her custom Bridal work from lavish necklaces to jewels for your hair! We are here to make your event sparkle! We start by sending you a form getting all the necessary info such as colors and budget and from there phone consultations and more. Custom Bridal work usually takes up to 6 months.

Can you make me a custom piece of jewelry?

Lori is available for custom work though we want to make you aware that it is not an inexpensive process, Pricing for custom work begins at $250. Custom work for one piece can take 4 to 8 weeks for completion.

Do you sell wholesale?

We only sell our jewelry wholesale to actual boutiques, galleries, or stores. We require a proper reseller’s permit and tax I.D. numbers. Fill out our contact form and check the wholesale box and a representative will be in touch with-in 48 hours.

LET US HELP YOU

*

*

What service are you interested in:

Please prove you are human by selecting the Plane.